VIEM is Valcari’s Managed Services for Endpoint Management, a solution that integrates and delivers any UEM product with Government-level security configurations into your business’ current environment for less time and less cost.
Valcari Integrative Endpoint Management (VIEM) allows remote, hybrid or in-office employees to work securely from any device anywhere. VIEM is critical to uniformly manage all endpoint devices for onboarding or daily activities on a single console from the cloud.
Why VIEM?
Anyone can purchase a UEM, EMM, MDM software package and start to implement its configurations. But what makes Valcari VIEM different is…. You are getting an Endnpoint Management managed service from a company that has over a decade of experience with mobility management, that will evaluate your business needs to integrate a UEM or any Endpoint Management tool with your current business operations with minimal interruption to end users, while providing the Government-level security and compliance configurations your company needs. Valcari can do it faster, with more security and at less of an expense than hiring more IT employees because mobility is what we do!
What is UEM?
Unified endpoint management (UEM) is an approach to securing and controlling desktop computers, laptops, smartphones, tablets and even IoT in a connected, cohesive manner from a single system, preferably with a single console. Unified endpoint management typically relies on the mobile device management (MDM) and Enterprise Endpoint Management (EMM) application performance indicators (APIs) in desktop and mobile operating systems.
MDM vs EMM vs UEM
There are three terms that are often used in regard to device management. These terms are mobile device management (MDM), enterprise mobility management (EMM) and unified endpoint management (UEM). Although these terms are sometimes used interchangeably, they do mean different things.
Mobile Device Management (MDM)
This refers to a system that exclusively manages mobile devices. An MDM can manage Google Android and Chrome devices, Apple iOS and Mac devices, or Window devices for example; and in the case of some products they lack the ability to manage devices running desktop operating systems.
MDM consists of tools that manage mobile devices, mobile users’ data and some basic mobile application controls.
- Enforces passcodes
- Install applications
- Perform remote device wipes
- Configure corporate profiles for BYOD/BYOAD (Bring Your Own Approved Device), COPE (Corporate-Owned Personally Enabled)
Enterprise Mobility Management (EMM)
EMM is similar to MDM from the management point of view, except that it tends to be a bit more comprehensive. While MDM usually focuses solely on the devices and the device features and functionality from a hardware perspective, EMM includes the management of apps or the software used within the device, and it might also include infrastructure components such as wireless access points.
EMM consists of tools that mange everything that MDM does, PLUS offer more granular control over mobile applications and information manipulated by the mobile device.
- Enforce multifactor authentication
- Manage enterprise file sync and share
- Deploy web browser security settings
- Apply conditional access policies
- Compliance rules for data and software
Unified Endpoint Management (UEM)
This contains products typically include all the functionality that one would expect to find in an MDM product, and the ability to manage desktops and laptops. UEM products also tend to focus on the user experience. Such a product might equip the user with self-enrollment capabilities, a device management portal, an enterprise app store or a VPN (virtual private network). UEM products are designed to act as a cohesive offering in an organization’s mobility strategy.
UEM consists of tools that mange everything that EMM does, PLUS offer full desktop management including desktop operating systems, apps, and data.
- A starting point or baseline to a Zero-Trust IT infrastructure
- Provids “zero-touch” device enrollment and provisioning capabilities
- Apply EMM controls to PCs, desktops, smartphones and tablets
- Configure and update desktop and mobile apps at the same time
- Manage Internet of Things (IoT) devices and printers
- Simplify your IT’s increasingly complex view of multidevice users by unifying configurations, data protection, and policies from one central location
- Create IT agility by providing a policy framework you can use to manage devices, apps, files, and network access through a single console
- Ability to push updates to devices
- Ability to apply security policies to managed devices
- A remote wipe feature that can remove all applications and data from a lost or stolen device
- A portal that allows bring your own device (BYOD) users to enroll their own devices
- Application management capabilities
Frequently Asked Questions (FAQ)
Why do I need a UEM solution? Can’t I just have protocols in place? My employees are trustworthy.
- Security and compliance are the main reasons why you need to implement a Unified Endpoint Management solution for our business. Your employees are accessing your company resources (data, tools, systems, etc.) on devices that are no longer secured by the four walls you operate your business in. Additionally, what tools and systems do you have in place to ensure that the devices and networks your data, systems and tools are accessed from comply with your security requirements, your industry requirements, and in some cases with local, state and government regulations and requirements.
- Automation and cost effectiveness are the second reason you need to implement a UEM strategy and system for your business. Unified Endpoint Management systems help businesses streamline workflows and processes. You can automate many workflows and processes that not only enhance your business operations, but most importantly it enhances security by minimizing risks and by improving your security posture.
Will additional security cause slowing down of my office processes?
No. Additional security does make things better. Improving your security posture is similar to highways and roads that pedestrians and drivers use, that by following the “security guidelines” (i.e road signs, speed limit signs, warning signs, etc.) everyone can go from point A to point B in an orderly and efficient manner. Improving security postures for business is similar, and by implementing new guidelines, protocols, rules, and regulations your employees and customers can benefit from a more efficient use of data, IT tools and resources.
Will I be able to monitor my devices or will I have to hire someone to manage them?
This depends on the best financial strategy that fits your business and operations vision. If you have the resources to hire or train someone in your team, Valcari can provide that training for you to support and monitor your own devices and systems. If you do not have the resources, Valcari provides different options to help you manage your devices and systems.
Who manages Network and Application Protection?
This Valcari has the ability to provide Network management and Application Protection management.
Will you teach me how to use the UEM console?
Valcari will provide you with the basic user and training guides on how to utilize the UEM Consoles. Valcari also provides paid training sessions for more advanced usage of the UEM console or for specialized usage that will meet our operational requirements.
How much will this cost?
The cost for UEM implementation and deployment is based on many factors. We recommend that you allow Valcari to assess your IT environment and operations to provide you with the best possible rates. This cost depends on the number of devices, users, how much data is there to protect, types of systems involved, etc.
How much time will this take to implement and is there education my employees must go through?
- The implementation time depends also on the number of factors that are involved to quote the cost of the implementation. Unless you can guarantee that your business operates only on the exact same scenarios (same customers it supports – no new customers expected, employees using the same devices/networks all the time to access your data and enterprise tools, no business growth, not renewing your hardware or software to meet your market’s demand, etc.) the implementation time can vary from a few weeks to a few months, plus the required and highly recommended maintenance.
- It is highly recommended that your employees go through some basic training, for the new tools and services they will be using. This guarantees that your employees will be ready to benefit from the new tools and systems, and as a result your business and customers will also benefit from their new efficiency.
How exactly will this make my business more secure?
- First you will ensure that your enterprise data is always protected; in-transit, at-rest and in-use.
- You will have visibility on the inventory of hardware and the actors that are accessing your data, enterprise tools and systems. How can you protect what you do not know that you have?
- You know how the peace of mind that you can extend your security perimeter to outside of your building walls, and that regardless of the device your data, enterprise tools and systems are accessed form, you will always be able to deny access to the devices and users that are not authorized or not properly authenticated to access your resources.
Will I have to buy additional software or is it a one-cost transaction?
Although the possibility exists that you may have to by new software and IT systems, there is also a possibility that you may be able to eliminate other software and IT systems that are either outdated, not needed, or that can be consolidated into new modern technology; which guarantees long term technology efficiency and enhanced business operations.
How will this affect the users?
- This will impact your users (employees and customers) positively.
- Like any new tool or system there will be a learning curve. But by allowing Valcari to work closely with your team and stakeholders, Valcari will ensure that the learning curve is not seen as vertical to climb, but instead as a horizontal move that will make them efficient service provides and you will see this in the result that you get when your customers also benefit from these changes.
I want certain people to have controls and access but not others. Can a UEM do that for me?
- Definitely. UEM is a combination of tools and systems that work more efficiently based on Role Base Access Controls, both for administrators and for users. This means that you can have the HR department only look at or read reports from the UEM systems, while other administrators can control different levels of policies and rules to help you manage your users and devices.
- Additionally, you can configure policies, rules, compliance, and other security protocols based on the type of device or users that will be accessing your systems and/or data. For example you can have a policy for when a user accesses data from a personal device versus when the same uses accesses the data from a company owned device.
How would you enable Authentication?
There are multiple ways of validating that the user is whom he/she claims to be. The most basic way is username and password. But Valcari will enhance this process by implementing modern authentication. We will make the authentication process more secure by combining a series of tools and systems that communicate with each other to add multiple layers of authentication, and Valcari will streamline these processes to enhance the use experience.
All my employees have their own devices they use. Does that matter with UEM?
- Valcari does not use device ownership to design you UEM strategy, instead we focus on what is more important to you, your data. And we work on making sure that we do with that data what you would want us to do, which is to protect the data.
- Valcari will design policies and rules that will allow the users to access your enterprise data, tools, and systems after properly authenticating. Then, after they meet all compliance requirements we will authorize them access based on their needs or job requirements.
- This level of work requires for both you as the client and Valari to work together, to ensure that at the end Valcari helps you meet your security, functional and operational requirements on these endpoints, whether the endpoint is the device (hardware) or the application (software).